ENHANCING BALI's hospitality

Bali is an international potluck of tourists, looking to unwind in a tropical island known for the warmth hospitality of its people. My services are specifically designed to merge that Bali warmth with professionalism and communication skills in order to increase customer satisfaction, retention, and ultimately to heighten profitability.

My services have significantly contributed to the restaurants I have collaborated with, as I have witnessed a surge of confidence among the staff not only in English communication but also in the adept implementation of persuasive selling techniques.

FREE CONSULTATION

SERVICES

HOSPITALITY
ENGLISH TRAINING

This program provides practical language training to enhance the staff’s ability to communicate fluently in English with an attentive and personalized approach.
The confidence-boosting training is designed to ensure effective interactions with international guests, thus providing a seamless dining experience.

happy-woman-talking-waiter-who-is-wearing-protective-face-mask-while-choosing-something-fr

SELLING
TECHNIQUES

(UPSELLING, CROSS-SELLING,

SUGGESTIVE SELLING)

The end goal is to increase the average transaction value by encouraging customers to purchase additional or higher-priced items, ultimately boosting revenue and profitability.

RESTAURANT
CORE VALUES

This particular service provides guidance for the staff code of conduct, shape the restaurant’s culture, and revamps its reputation. Restaurant staff need certain traits and cross-cultural understanding to ensure effective customer interactions, improve customer satisfaction,
and uphold the restaurant's identity and credentials.

CONSULTATION
& ASSESSMENT

The service involves refining service quality, optimizing processes, and implementing strategic changes that result in increased customer satisfaction, repeat business, positive reviews, and ultimately higher revenue.
The end goals are to enhance customer experiences, improve operational efficiency, and drive business growth.

our services

WHY WORK WITH ME

STRONG BACKGROUND

Strong English language education with broad implementation in hospitality and customer-relations methodologies.

MADE FOR BALI

Tailored training programs to enhance problem-solving and English communication skills, all while ensuring the preservation of cultural elements of the island of Gods

PROVEN CREDENTIALS

Along with receiving positive feedback from customers regarding their service, the restaurants' staff benefits from higher gratuities as a result of the elevated customer satisfaction.